Refund policy

No Refund Policy for Three Daughters Keepsakes Co.

At Three Daughters Keepsakes Co., we take pride in our handcrafted products and strive to ensure every customer is satisfied with their purchase. However, due to the nature of our items, we have established the following no refund policy:

  1. Custom Orders: All custom-made keepsakes are final sale. Once an order is placed and confirmed, we cannot accept returns or issue refunds.

  2. Personalized Items: Items that have been personalized with names, dates, or custom messages are non-refundable.

  3. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We may offer a replacement or repair at our discretion.

  4. Non-Returnable Items: Due to the unique nature of our products, we do not accept returns on any items unless they fall under the guidelines mentioned above.

  5. Customer Responsibility: Please double-check your order details before finalizing your purchase. We encourage you to reach out with any questions or concerns prior to placing your order.

By completing your purchase, you acknowledge and accept this no refund policy. Thank you for your understanding and support of Three Daughters Keepsakes Co.